Our Commitment to Your Privacy

Chargewise, a brand of Revoltery Ltd, is dedicated to supporting New Zealand’s transition to electric vehicles by connecting consumers with EV home charging solutions. We take your privacy seriously and are committed to protecting any personal information you provide us in accordance with the New Zealand Privacy Act 2020 and this privacy statement.

Your Personal Information

Collecting Your Personal Information

We collect personal information necessary to provide you with our lead generation services. This information is collected directly from you when you engage with us through our website or surveys.

Information We Collect from You

When you access our services (such as filling out a form for EV home charging information), we may collect some or all of the following personal information:

• Your name and contact details (e.g., email, phone number).

• Information about your EV and charging requirements.

• Address or region, and any relevant installation context, such as site photos you upload.

• Any correspondence with Chargewise staff.

• Your website activity, to improve your experience on our site.

We do not offer payment processing on our site and, therefore, do not collect any credit card information.

Using Your Personal Information

We use your personal information to:

• Provide you with relevant EV charging solutions and services.

• Contact you regarding the services you’ve requested, including follow-up and installation details.

• Personalize and improve our marketing to better align with your preferences.

• Inform you about updates or new services.

• Contact you regarding changes to our terms and conditions, services, or new promotions.

If you opt-in to email marketing, we may send you information about products, services, or promotions that may interest you. You can unsubscribe from these emails by following the "unsubscribe" prompt at the bottom of each email.

Sharing Your Personal Information

We may share your personal info with trusted third-party partners that help us deliver our services. These third parties include:

• Electrical Installers: To provide you with relevant EV home charging solutions, we may share your information with qualified electrical installers who can assess and perform installations based on your requirements.

• Cloud Service Providers: Such as Microsoft and Amazon Web Services, for secure data storage.

• Marketing Platforms: Including Google Analytics and Facebook for targeted advertising.

• Social Media Platforms: For re-marketing and advertising purposes.

We only share the necessary information with these partners to deliver our services, and they are required to handle your information in accordance with the New Zealand Privacy Act 2020. If you wish to opt-out of having your email used for targeted advertising, please contact us at hello@chargewise.co.nz.

We may also use aggregated data for analytical purposes. This data is not personally identifiable and helps us improve our services.

How We Store and Protect Personal Information

Your personal information is stored securely by trusted third-party providers who adhere to New Zealand’s privacy standards. We take reasonable steps to protect your personal information from unauthorized access or disclosure.

Retention and Security

We retain personal information only as long as necessary to provide you with our services or as required by law. We use role-based access and strict controls to manage and protect our systems.

Cookies

We use cookies to understand how users engage with our website. Cookies help us:

• Improve site functionality.

• Provide relevant information and offers.

You can control the use of cookies by adjusting your browser settings. For step-by-step instructions on managing cookies, search “cookies” + the name of your browser (e.g., “Google Chrome”).

Your Privacy Rights

You have the right to access or correct any personal information we hold about you. To make a request, contact us at hello@chargewise.co.nz, and we will process your request within 20 working days.

Complaints

If you have any concerns about this privacy policy or believe your privacy has been compromised, please contact us at hello@chargewise.co.nz. You may also contact the Office of the Privacy Commissioner for further assistance.